Customer Relations Representative - State Farm Agent Team Member
Full Time • Peoria - IL
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT OUR AGENCY:
I’ve been in business for 16 years, and our team of five works closely together to provide reliable service and build strong relationships with the people we serve. We believe in creating an environment where effort is recognized and growth is encouraged. Our team enjoys a stocked break room, a paid day off for birthdays, a 401k, dental and vision coverage, and reimbursement for licensing costs — all designed to support both personal and professional success.
I’ve been in business for 16 years, and our team of five works closely together to provide reliable service and build strong relationships with the people we serve. We believe in creating an environment where effort is recognized and growth is encouraged. Our team enjoys a stocked break room, a paid day off for birthdays, a 401k, dental and vision coverage, and reimbursement for licensing costs — all designed to support both personal and professional success.
We’re looking for a true go-getter: someone positive, motivated, and eager to advance themselves individually while contributing to the team’s success. If you’re driven to grow and want to be part of a supportive agency that invests in your future, this is a place where you can build real momentum in your career.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Adam Osborn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred.
Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Peoria, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none